FREQUENTLY ASKED QUESTIONS
Quick answers to your most frequently asked questions.
Does Mamina have a store front?
I currently do not have a physical store for you to visit. But please feel free to stop by our booth at any of our upcoming EVENTS or visit our local STOCKIST.
How long will it take to receive my order?
Due to the handmade nature of my work, I do require production time before shipment. Lead times may vary from product to product. These times are listed below each product. If you need rush shipping, please contact me prior to purchase and I can invoice you for the expedited shipping price.
Do you take custom orders?
Depending on the request, I may be able to fulfill your custom order. Just email me for specific details. Please note that there may be additional charges for add-ons to custom orders. These items will also be final sale!
Do you make everything?
I take great pride in planning, designing and creating each unique piece for you to enjoy. There is love and attention to detail down to every last stitch. My mother is the women who taught me to knit and has been my biggest supporter. With all my online orders, retailers and local markets there is a lot to keep up with. My mother is my right hand women in helping me with the knitting when this get into overload.
Do you sell your knitwear patterns?
I strive to create unique knitwear pieces for you to enjoy and hope to inspire other knitters out there to create beautiful things, however I do not share or sell my patterns.
Do you make knits for children?
I have had a lot of requests for children’s knitwear and I have made custom pieces in the past. This may be something for the future that I will add to my line, however, at this time I cannot accommodate any requests for children’s pieces.
Can you make this item is a different color? (specifically, one it may not be available in)
It’s the little details in making each piece that makes them unique. I take the steps in choosing the right yarn to compliment a specific pattern to create the perfect shape and texture in each design. Yarn comes in so many colors and different brands have their own version of each color. Many times there is a limited selection in colors in a specific yarn type. If the color you would like is available and will fit the pattern to create the same structure of the garment than I will absolutely make it for you. I will do my best to help you and create what you are looking for to give you that one of a kind piece! (Note that there may be an additional fee due to the cost of different yarn types).
I have a really big head! Can you make me a hat in a bigger size?
This is possible. However, you do need to keep in mind that knitwear WILL stretch out a little over time and with wear. But if it is a common struggle to find a knit hat hat fits than I will help! We all deserve a cozy knit hat.
How long does it take you to make something?
Depending on any of MY pieces it can take anywhere from 2-6 hours. And that is just the knitting part after the hours of trials and errors to perfecting the design. Creating something unique and handmade takes hours upon hours of work and patience. Much love to all the appreciated supports.
How do I care for my knit?
All knit pieces will be shipped to you with proper care instructions. But whenever in doubt, to be safe, handwash and lay flat to dry.